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Wishing everyone a happy summer holiday. School re-opens on Tuesday 3rd September.
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Earlsdon Primary School

Complaints

The School’s Complaints Procedure has a number of stages. However, most complaints can be dealt with satisfactorily at the first (informal) stage. This is usually by arranging to meet with the Headteacher (the School’s Complaints Co-ordinator), or another relevant member of staff (e.g the Special Educational Needs Co-ordinator).

 

If you wish to make a complaint it is important to follow this procedure through each stage of the process. The school will not embark upon a new stage in the process until the previous stage has been completed. It is important to emphasise that there can be no exceptions.

 

A record will be kept by the school of the process and outcome at each stage of the Procedure Schools and their Governing Bodies are responsible for receiving, investigating, and responding to complaints.

 

Enquiries to the Local Authority will be passed back to the school concerned.

Earlsdon Primary School Values

Respect
  • A culture is strong when people work with each other, not for themselves. Simon Sinek
Equality
  • In diversity there is beauty and there is strength. Maya Angelou
Challenge
  • Come to the edge. We might fall. Come to the edge. It's too high! Come to the edge. And they came, and he pushed, and they flew. Christopher Iogne
Resilience
  • Resilience comes from the Latin word 'resalire', which means springing back.
Responsibility
  • You cannot get through a single day without having an impact on the world around you. What you do makes a difference and you have to decide what kind of difference you want to make. Jane Goodall
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